Return & Refund Policy

Thank you for shopping with us! We want you to have a smooth and satisfying shopping experience.
If you are not fully happy with your purchase, we’re here to help.

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1. Returns

• You can request a return within 7 days of receiving your order.

• To be eligible for a return, the item must be:

  • Unused and in the same condition you received it

  • In its original packaging

  • With all tags, manuals, and accessories included

Non-returnable items:

• Personal care items

• Underwear & intimate wear

• Health & hygiene-related products

• Items marked as “Final Sale”

• Customized items

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2. Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

• Approved refunds will be processed to your original payment method.

• Refunds may take 5–10 business days to appear in your account depending on your bank/payment provider.

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3. Exchange Policy

We only replace items if:

• They are defective

• Damaged on arrival

• You received the wrong item

If you need an exchange, contact us with photos/videos as proof.

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4. Order Cancellation

• Orders can be canceled within 2 hours of placing them.

• Once an order is processed or shipped, it cannot be canceled.

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5. Shipping Costs

• Return shipping costs are the customer’s responsibility unless:

  • The item arrived damaged

  • The wrong product was delivered

• Shipping fees are non-refundable